MDA 203 - Medical Office Procedures

3 cr.

Instructs the student in the practice of the management of medical offices in areas such as receptionist duties, telephone techniques, appointment scheduling, verbal and written communications, medical and non-medical record management. Explains library and editorial duties, inventory, care of equipment and supplies, security, office maintenance, management responsibilities, placement and professional ethics and professionalism. Lecture 3 hours per week.

Prerequisite(s): Readiness to enroll in ENG 111.